Queensland Family Law Practice

About Us

About Queensland Law Practice

We've got you

Welcome to Queensland Family Law Practice. Family Law is a unique type of law in that we see good people at their worst. Having said that when I started this firm in 2011 I wanted to create a firm that was different from the normal boring stuffy shirt-type firm. I wanted to create an atmosphere where people didn’t feel intimidated by their lawyer but rather felt that they were having a conversation with a friend.

I understand that the legal system can be intimidating, expensive, and downright scary at times and I truly believe that if you cannot connect with your lawyer then you need to find someone you can connect with. The Family Law process is hard enough without disliking your lawyer as well.

Queensland Family Law Practice is centered around the ethos of empowering people through the legal process. Winning a matter means different things to different people. The ability to obtain a good Court Order is only part of our role. The true art of great legal representation is understanding that clients have emotional needs that require addressing and knowing how to fulfill those needs throughout the legal process. Our goal is to ensure that each and every client has the support and tools to move forward in their life after the legal process has come to an end. This is what Queensland Family Law Practice does best.

Our core ethos is “We’ve got you”. It is integral in how support our clients and each other within our team. That is why our name is not just the law we practice, it is how we show up…as family.

We've got you

I firmly believe that it is not a lawyers place to judge someone’s story by the chapter we walk into. In saying that every single staff member at Queensland Law Practice is selected for their ability not just to communicate but to connect with clients.

Tracey McMillan
Director

Tracey McMillan
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Our Promise

We are not typical lawyers. We are different. We care. Our pledges
are the cornerstone of our relationship with you.

Some lawyers might tell you what you want to hear not what you need to hear. We will be honest and frank with you about your prospects of success, issues that arise or the commercial viability of your matter. The first time you come to see us, we will tell you whether you even need a lawyer. If you don’t, we will tell you.

We understand that speaking to a stranger about your most private issues can be difficult and it is emotionally stressful. Regardless of what you tell us, we won’t judge you. Our job is not to judge. It is to guide your matter and actions moving forward to give you the best possible outcome for you, both legally and personally.

Lawyers are not beyond reproach. While we have very strict responsibilities impressed upon us by the court, we also have a responsibility to you. If you are not comfortable with the proposed avenue for running your matter, then let us know. We will ensure that the work performed is always to our high standard.

We understand that when you see a lawyer, you are ready to get moving and want to have your matter resolved as soon as possible. To achieve this, we need to move quickly on your matter. We agree to move your matter a minimum of every 2 weeks unless circumstances require otherwise.

While it is difficult to estimate the final cost of a matter due to unforeseen circumstances that may arise, we provide you with an estimate and update this after each significant event, so you always know the costs. To assist with being transparent with costs we send you itemised invoices each week so you can query any work and budget your costs.

We get that going through legal issues is beyond stressful. We understand that we can’t possibly know the weight that the process is placing upon you. What we can do, however, is treat your matter as though it was our own. We will go the extra mile for you. You deserve to be treated as the number one priority.

It is one thing to say we care but it is another thing entirely to truly listen to you. We will hear you. We will hear not just what you want to achieve, but why you want to achieve it. We will tell you what you need to do to achieve the outcome you are after, legally, practically and emotionally. Afterall, an extraordinary lawyer is one who not only gets the legal process but also gets you.

There is nothing more frustrating than not being able to speak to someone about your matter when there is an issue pressing on your mind. While a lawyer may sometimes be tied up with court and unable to respond we will ensure that one of our staff always contacts you back to try and alleviate your concerns quickly or obtain a solution for you. Your peace of mind is important to us.

The more you understand the process you are going through, the better you will understand the information we need from you – so your matter has better chances of being successful. That is why we speak to you without legal jargon. We will clearly explain court processes, why we need various information and any proposed agreements so that you will know exactly agreeing to.

Your matter doesn’t finish once a court order has been made. The orders still need to be complied with. We will stay on your matter until all of the issues have been dealt with. If years later an issue arises we still keep your electronic file so we can assist with any questions. If further action is required you can always give us a call. We love past clients giving us updates on how their lives have changed.